Paid for a year subscription but keep getting notices I still need to pay…Last warning

[Joycesarlo]

I got a new bank card and Arlo was unable to bill me my monthly subscription. I added a new bank card and subscribed for a year. Now I am getting “Last Notice” texts from Arlo that I need to subscribe. (The yearly subscription has already been auto drafted from my account) Can someone help me get in-touch with Customer Service? I need my account fixed or a refund. Thank you.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.