Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Not letting me purchase subscription plan

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  • ‎2023-12-10 06:39 AM
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Retired_Member
Not applicable
‎2023-12-10 06:39 AM

I have tried numerous times to purchase a subscription plan, nothing is working. it keeps freezing saying "please wait". tried different computers. chat isnt helping and they wont connect me to customer support. please help

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BrookeN
Arlo Moderator
Arlo Moderator
‎2023-12-11 12:34 PM

Try subscribing from a web browser and go to https://my.arlo.com/#/home, sign in and see if you are able to subscribe that way. 

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