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No support
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No recordings despite subscription and Chat didn’t help. Virtual assistant always appears to have problem sending code to email. Worst experience
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Arlo Secure
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Welcome to the arlo user forum.
Why are you unable to contact arlo customer support using a phone?
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You can't even log in issue on the Arlo Chat support App - If you choose Base station as the option, then there is NOTHING in the sub menus to choose so how are you supposed to log an issue to get help with ? Arlo has gone 100% downhill. You used to be able to speak to a human.
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Do you have a subscription? I can chose my hub and get support but I have a sub which is now required.
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Yes. I do have subscription
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I plan to cancel my subscription and look for alternative
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I have escalated this for you and someone from Support will be reaching out to you as soon as possible.
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