No Arlo Tech Support??

[MrFixer]

Per case # 44889011 I which I originally opened through the Arlo app, and later called the tech support number I was told that a tech would call me back. I've now been waiting for almost 12 hours for a callback, only to ask a human a simple question. I've been a customer of Arlo for 6 years and recently bought 2 new cameras to add to my Arlo ecosystem. Tomorrow I will be sending my 2 new Arlo cameras back and begin my search for a better camera ecosystem with real support.

[StephenB]

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@MrFixer wrote:

 I've now been waiting for almost 12 hours for a callback, only to ask a human a simple question.

What is your question? We might be able to answer it here.

[BrookeN]

@MrFixer we would be more than happy to help her in the community. I can also have support reach out to you if need be. However, the community has a lot of very knowledgeable users StephenB being one of them. And we would be more than happy to help.