Arlo|Smart Home Security|Wireless HD Security Cameras

Lost website

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WaltM09
Follower
Follower

cannot access my old website.. Still getting notifications from my camera's.. password was no good. Typed the correct password in twice still password no good. Reset password and I went to a new arlo website where it wants me to sign up again. I did and it wants me to reset up everything. I have a security plan and it wants me to get a new one. So confused...Please someone call 

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JamesC
Community Manager
Community Manager

WaltM09,

 

It sounds like you may be using the wrong email address to log in to your Arlo account. Check to make sure you're entering the correct account information and try again. If you're still receiving camera notifications, you don't need to set up anything new, you just need to make sure you're entering the correct information when logging in.

 

JamesC