Lost access to CVR by "upgrading"

[JehovasFitness]

So I got the email offer to subscribe annually to save $ or I'd be kicked off my old plan and charged more per month.

In doing so, I've lost ability to resubscribe to my normal CVR plan.

Um, what in the heck. I would have declined the offer if I had known I couldn't accept it by having to not have access to CVR.

[BrookeN]

Can you please dm me a callback number as well as a good number to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.