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I am not able to change credit card info

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  • ‎2023-09-21 05:29 PM
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Jayjons
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‎2023-09-21 05:29 PM

So I was using a vpn when I first hooked up my account and didn’t think much of it and it has my country locked into being the Netherlands and I’m in US so my credit card won’t go through and I would like to purchase an account for my floodlight 

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StephenB
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‎2023-09-21 05:46 PM
@Jayjons wrote:

So I was using a vpn when I first hooked up my account and didn’t think much of it and it has my country locked into being the Netherlands and I’m in US so my credit card won’t go through and I would like to purchase an account for my floodlight 

I suggest removing your devices from your account, deleting the account, and then create a new one in the US.  Onboard the devices again, and you will be able to subscribe.

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