Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-08-15 07:59 AM
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Triplecrown123
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Aspirant
‎2023-08-15 07:59 AM

I looked at my bank statement and I'm being double billed monthly and don't know why 

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JamesC
Community Manager
Community Manager
‎2023-08-15 02:24 PM

Triplecrown123,

 

Are the charges showing completed or pending? Are they identical charges?

 

JamesC

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Triplecrown123
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Aspirant
‎2023-08-15 04:34 PM

They are two identical charges posted not pending 

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JamesC
Community Manager
Community Manager
‎2023-08-15 04:56 PM

I've opened and escalated  a ticket with the care team to further investigate this issue. An agent will reach out to you with a status update as soon as possible.

 

JamesC

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