Arlo|Smart Home Security|Wireless HD Security Cameras
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How do I look back on video history that aren’t notifications?

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Jb133
Aspirant
Aspirant

  I can view notifications again for 30 days but how can I look back on other times where there wasn’t an event? Is this something else that needs to be paid for in order to access?

4 REPLIES 4
DannyBearAgain
Master
Master

Yes, Constant recording video requires a CVR paid subscription.

 

Read carefully,

https://kb.arlo.com/1018425/What-is-continuous-video-recording-CVR-and-how-do-I-use-it 

Jb133
Aspirant
Aspirant

Thank you 🙂 

Can you purchase this without having the Arlo Secure plus? 

DannyBearAgain
Master
Master

Good question, arlo doesn’t say you can’t, consider that you cannot download any CVR footage using the web browser and that the browser session is limited to 30mins so re login is required.

JamesC
Community Manager
Community Manager

jb133,

 

CVR and Arlo Secure plans are separate subscriptions (one can be had without the other). While there is a limitation today that does not allow for an annual rate Arlo Secure subscription to be used with a CVR plan, a CVR plan can be used standalone or alongside a monthly Arlo Secure subscription.

 

JamesC