Getting charged monthly for but account show no device and no option to change payment option

[IDTW]

Unable to contact support about this and need to change billing method for this account, plan in effect is Arlo Secure for multiple camera

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[BrookeN]

I received your message, thank you for providing that information. I have reached out to support, they will be contacting you as soon as possible.