Arlo|Smart Home Security|Wireless HD Security Cameras

Disable mode change notification - we are startled & waken up to system Armed notifications

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Retired_Member
Not applicable

I use a routine to Arm Home at midnight, and then switch to Standby in early morning. 
Now I get woken to an Arlo notification in my phone when the automation runs and the system is Armed and then unarmed. 

Please disable these! We wake up to an Arlo alert, which can be frightening, only to see our system as armed like we wanted it to. 

Or give us the option to disable such non-useful notifications. 


Best answers
  • JamesC
    Community Manager
    Community Manager

    Caspter_NL,

     

    As of now there are no plans to change the Arm/Disarm notifications sent for mode changes. I will continue providing the feedback posted here to the development team for consideration but I do not have any new information to share at this time.

     

    JamesC

  • JamesC
    Community Manager
    Community Manager

    We appreciate and are reviewing the feedback provided about the recent enhancement for mode change notifications. The details provided in this thread and others has been shared with the relevant teams internally. I will provide an update here once I have more information available to share.

     

    JamesC

180 REPLIES 180
Ron-R
Apprentice
Apprentice

@JamesC 

James, thanks for the update. It’s really unfortunate it took 2-1/2 years, and a deluge of frustrated customers feeling ignored, to finally get a semblance of acknowledgement of the software defect from Corporate. 

Let’s just hope the fix is soon — it’s been a long wait.

 

Looking forward to your updates,

 Ron

GoBraves
Apprentice
Apprentice

Not trying to be negative here but I just DO NOT BELIEVE that almost 3 years later @Arlo has decided to do something about this. So, I’ll believe it when it happens! I guess if much larger companies can recognize mistakes and fix them ARLO may be capable of that as well. Fingers crossed because I don’t know if any of y’all want this fixed more than I do!
WE. SHALL. SEE. 

Brewgod23
Guide
Guide

When did Arlo say they will fix horrible feature? I have not seen anything from Arlo.

stewgotz
Aspirant
Aspirant

Don't hold your breath! 

ittroll
Luminary
Luminary

@Brewgod23 wrote:

When did Arlo say they will fix horrible feature? I have not seen anything from Arlo.


https://community.arlo.com/t5/Arlo-Secure/Disable-mode-change-notification-we-are-startled-amp-waken...

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GoBraves
Apprentice
Apprentice

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