Arlo|Smart Home Security|Wireless HD Security Cameras

Can you recover Arlo Go2 cameras to your account once they are reset

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burgs
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I have 4 Arlo Go2 cameras that haven't worked properly since the latest firmware update that was forced on me.  No videos show up on Feed, even though I have 10 to 20 feeds indicated.  I'm trying to erase past videos from the cloud, but two of my cams say I have to reset them. I don't get the erase option.  If I reset my cams, the warning I get is that these cams will be dropped from my account.  How can I add them back?

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  • StephenB
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    Guru


    @burgs wrote:

     If I reset my cams, the warning I get is that these cams will be dropped from my account.  How can I add them back?


    The normal process is to remove them from the account, do the reset, and then add them back.

     

    Do the reset by opening the housing and holding down the sync button inside until the LED on the camera face flashes amber (~15 sec)

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StephenB
Guru Guru
Guru

@burgs wrote:

 If I reset my cams, the warning I get is that these cams will be dropped from my account.  How can I add them back?


The normal process is to remove them from the account, do the reset, and then add them back.

 

Do the reset by opening the housing and holding down the sync button inside until the LED on the camera face flashes amber (~15 sec)