Can't login to the Arlo secure App on Google Pixel Fold phone

[gershonbaryeh]

I have a Google Pixel Fold phone with Android Version 15.

I have uninstalled and reinstalled the Arlo Secure App

When I try to login from the App I enter my email address and password and press Log In and after a few seconds I remain on the same login screen with the password field cleared. I know the password is correct because if I enter an incorrect password I get a password invalid message.

I am able to login to my.arlo.com using the Google Chrome App on the phone but only if I select the "Desktop site" option.

Has anyone seen this issue?

Thanks

[jguerdat · Accepted solution]

I'm using a Pixel 9 on Android 15 with no problems. I suppose you should use a web browser this:

To remove a trusted device, log in to my.arlo.com and click Settings > Profile > Login Settings > Two-Step-Verification > Edit > trashcan icon.

Clear out old devices (or all of them) to see if that helps.