Arlo|Smart Home Security|Wireless HD Security Cameras
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Can no longer grant access to Go Camera

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  • ‎2024-06-16 01:03 PM
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ifc
Aspirant
Aspirant
‎2024-06-16 01:03 PM

I am on the legacy arlo secure and when I grant access to a camera the new user account gets the new version of Arlo and the camera is not available. What do I do!?

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ifc
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‎2024-06-16 01:08 PM

I have a number of cameras in use with grant access so it sounds like if I upgrade the ui then all of those users will break. 

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StephenB
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Guru
‎2024-06-17 03:34 AM
@ifc wrote:

I have a number of cameras in use with grant access so it sounds like if I upgrade the ui then all of those users will break. 

Everyone on "Library" will need to upgrade to "Feed".  PITA, but that is the only way to get all accounts to see the cameras.

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