Arlo|Smart Home Security|Wireless HD Security Cameras

Basestation VMB3010r2 is offline

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obuch
Tutor
Tutor

Friday 27.01.2023 - Denmark

After runnig perfect for several years, my basestation VMB3010r2 is suddenly "offline"
I have powered off both modem, router and basestation and they are all up and running after this is done.

My internet is running perfect and basestation has also got an Ip-adress in the router, but still the basestation is "offline"???

How can I get the basestation "on-line" again - any good suggestions??

 

Best Regards

Obuch

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jguerdat
Guru Guru
Guru

Have you tried both the app and the web client (my.arlo.com)? What are the LEDs on the base showing? Are you using a VPN?