Arlo pro4 local recording

[Dbrassfield]

I recently lost the ability to view local recordings,I still receive notifications,  port forwarding is set up correctly in the base station and Xfinity router, installed a new usb drive and firmware is up to date. When I go to port forwarding in the arlo secure app it says not ready. This has worked for 3 years without an issue. Has anybody else had this problem?

[StephenB]

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@Dbrassfield wrote:

I recently lost the ability to view local recordings,I still receive notifications,  port forwarding is set up correctly in the base station and Xfinity router, installed a new usb drive and firmware is up to date. When I go to port forwarding in the arlo secure app it says not ready. This has worked for 3 years without an issue. Has anybody else had this problem?

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Port forwarding didn't work on iPhones for some months, but that was recently fixed in the 5.01 app.  What version of the app are you running?

[Dbrassfield]

The app was version 5.0

I updated to 5.0.1 (8380) and still no local recording. I have a iPhone SE iOS 17.6.1

i did find if I go to iPhone settings and set the app to local network I can view them while at home on the same WiFi but still can’t view when away or not on same WiFi