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Arlo does not accept debit cards

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Truth2121
Apprentice
Apprentice

Arlo will not accept a debit card for Arlo Secure subscription.  I have never had this issue with any subscription service.  They want be to use a credit card or PayPal, but I don't have a credit card and I don't have PayPal.   

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JamesC
Community Manager
Community Manager

Truth2121,

 

You can find information on what payment methods are accepted here: https://kb.arlo.com/000062542/How-do-I-change-the-payment-method-for-my-Arlo-account

 

JamesC

anewtoi
Apprentice
Apprentice

Ahh so that’s the deal. I kept getting emails saying payment must be updated but no specifics. Twice I added the same debit card that was unexpired and has been on auto pay for the better part of 3 years. Finally I tried a credit card and now seems all is well. Something is seriously up with arlo. Heck the only reason I’m even on the forum tonight is to gauge responses to the new price hike. I think I’m on the way out with arlo. The search for a POE system on this day!!