Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Secure Feed is empty after installing 4.6.2 of the App

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MAL_57
Tutor
Tutor

Greetings,

 

Iphone XR, IOS 16.5.1, 3 x Pro 4 cameras bought and installed 17/07/2023

 

All was working fine till latest Arlo Secure app 4.6.2 was installed.

 

Lost all notifications.  This was fixed by a phone call to support.

 

Now I have lost all current and past Feeds. Can't call support back as it's too late.

 

Just says "An issue with the feed, try again"

 

Anybody else get this ?

 

Arlo system status page suggests no system side issues.

 

😎

2 REPLIES 2
MAL_57
Tutor
Tutor

This issue appears to have been resolved - i guess by the techs at the Arlo end as I have done nothing at my end; I was eating my dinner 😊 

 

I now have an active Feed again.

 

Thanks Arlo 👍

ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the update.