Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Secure App not showing live view for all cameras

Reply
Discussion stats
  • 1 Reply
  • ‎2024-04-26 04:20 PM
  • 1534 Views
  • 0 Likes
  • 2 In Conversation
Neaves
Aspirant
Aspirant
‎2024-04-26 04:20 PM

Our Arlo Secure app will not load live view for any of our 3 cameras. We have 1 doorbell and 2 Arlo Pro 3 cameras and the application is running the latest firmware. It must be an app issue as the livestream loads using the online portal and it also loads when viewing on Google Home. Anyone else having this issue or know of a fix?

Labels:
0 Likes
Reply
Message 1 of 2
1,534
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-04-27 06:33 AM

Have you tried rebooting the phone and reinstalling the app? It appears that sometimes removing the connection to any external service (Google Home in this case) can help. If that works, try reconnecting it to Home.

0 Likes
Reply
Message 2 of 2
1,515
Discussion stats
  • 1 Reply
  • ‎2024-04-26 04:20 PM
  • 1535 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.