Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo App [android] -- what does "'Camera name' is active" mean?

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chuck21
Aspirant
Aspirant

"Camera name" being replaced by the name of a camera on the system.

TFJ0HmF

 

 

 

 

Just wasn't sure what that meant -- haven't seen it before, even though our cameras record things all the time. Tapping it brought up the Emergency tab. I looked at the article with the list of icons and didn't see it there. No siren was going off (and it wasn't armed).

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jguerdat
Guru Guru
Guru

Where are you seeing this? Do you use Library to view recordings or Feed? Since I use Feed, I can't see a corresponding entry anyplace (unless I'm blind, as my wife says). Also, the siren icon is somewhat different compared to yours.

chuck21
Aspirant
Aspirant

It was at the top of the Feed page. OK, so the siren icon is different then. I couldn't remember.

chuck21
Aspirant
Aspirant

I saw this Sunday on my friend's phone. One of the cameras said "is active", and when tapping on that, it went to the Emergency tab, and had a button to deactivate the siren, but the siren wasn't active, nor was the system armed.

ShayneS
Arlo Moderator
Arlo Moderator

Is this friends phone a shared account with your system? 

chuck21
Aspirant
Aspirant

She's the account holder.

ShayneS
Arlo Moderator
Arlo Moderator

So you are inquiring for your friend that is the admin and you are a shared user? 

 

Can you have your friend pm me with their admin email so I can look in to this.