Arlo|Smart Home Security|Wireless HD Security Cameras

App not updating

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Keezyk96
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Is anyone having any issues with the app not updating ? My friends have the same cameras and t heir Arlo app looks different to mine 

IMG_0227.png

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jguerdat
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Guru

The current app (as well as some previous versions) support both the old user interface you have that uses Library to view videos as well as the new UI that uses Feed for this. New users automatically get the new UI while existing users can either force the migration or wait for it to be rolled out to all. If you want to force the migration, choose to add either the Pro 5 or security system although you have neither. The first step is to migrate the account after which you can just back out of the bogus install. Note that you can't go back to the old UI and custom modes don't transfer. You must use the 3 default modes to do what you need. Take the time to go through the whole UI to figure out where things are and how they work.