App log in un known error

[Khuloodibra]

its bern a month i receive unknown error when i log in from the app. I tried to contact support but no one fixed the problem. Its working on my laptop but not the mobile.please fix it for me

[jguerdat]

Have you rebooted the phone and reinstalled the app? What phone and OS version?

[Totallynew]

Unfortunately I have the same issue ! I did everything the support told me nothing works!

please fix that

[JamesC]

Totallynew,

Are you able to provide a screenshot of the error you're seeing?

Are you able to log in if you use the web client from a PC?

JamesC

[Totallynew]

Its ok after I give up I signed up for new email restart the device and sync the cameras again it works perfectly now 👌🏼

Thank you so much for replying me