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Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone

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ArloWatcher
Luminary
Luminary

@JamesC 

 

Hi James,

Just wondering why I can't access the Arlo Web Portal Dashboard Settings (my.arlo.com/#/settings/profile) when using a web browser on my phone or tablet.

 

Here's the error message I get.

settings.jpg

arlo.jpg

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AikaneKai
Luminary
Luminary

Upper-left corner, the icon of a person in a circle.

 

 

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3 REPLIES 3
JamesC
Community Manager
Community Manager

ArloWatcher,

 

The web client is not designed to be used on mobile devices. When using a mobile device, you should log in using the Arlo Secure app. Do you experience the same issue?

 

JamesC

ArloWatcher
Luminary
Luminary

@JamesC 

Using the app on my phone works OK. So how do I get to my settings using the app on my phone?

AikaneKai
Luminary
Luminary

Upper-left corner, the icon of a person in a circle.