AI Smart Detection in the UK

[JJDH]

I've seen multiple threads asking about the status of this.  The response on those threads was to monitor the service plan website: https://www.arlo.com/en_gb/serviceplans.

That website shows that AI smart detection is available as part of the Secure Plus plan.  I have a Secure Plus plan.

No option to AI smart detection appears in my Arlo Secure app on Andriod (which is up-to-date as of the date of this post).

How can I access the AI smart detection features?

[jguerdat]

You should find it in Settings, Home, Smart Detection (under the Arlo Intelligence banner). If you don't see that, post a screenshot(s) of what you do see.

[dannyb2100]

I'm having the same issue.
On the same plan, but I do not see any smart detection options under the settings page.

 

[jguerdat]

WIth an appropriate plan you should have it. Try the web client (my.arlo.com) to see if that works. @JamesC , @ShayneS , @BrookeN any suggestions?

[BrookeN]

Thank you for bringing this to our attention. I have reached out to the development team to investigate this. I will update the community as soon as possible.