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push notifications not working anymore on iPhone 8/iOS 13.2 with Arlo app 2.10

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pijamino
Follower
Follower

Hi. Arlo app v. 2.10 won't show any notification (not badge icons nor banners) on my iPhone 8 with iOS 13.2 after motion has been detected by the camera. But notifications keep working fine on Arlo app, same version, installed on my iPad Air 2 with iPadOS 13.2. All settings are the same on both devices (all notifications on, badges/banners allowed etc.).

 

N.B. Notifications used to work also on cell phone with earlier versions of app and iOS.

 

Any suggestion? Notifications on cell phone are those I need most... Thanks

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @pijamino

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support