Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Wife connection Arlo !

Reply
Discussion stats
  • 1 Reply
  • ‎2023-02-02 08:30 AM
  • 5369 Views
  • 0 Likes
  • 2 In Conversation
ideeas
Aspirant
Aspirant
‎2023-02-02 08:30 AM

My internet provider switched over to 5G on the new modem they gave me.  I can't seem to find the 2.4G.  So now my camera will no longre connect to my phone?

 

 

0 Likes
Reply
Message 1 of 2
5,369
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-02-02 09:41 AM
@ideeas wrote:

My internet provider switched over to 5G on the new modem they gave me.  I can't seem to find the 2.4G.  So now my camera will no longre connect to my phone?

Most routers are actually providing both 2.4 ghz and 5 ghz at the same time.

 

What router/gateway model do you have?  (both manufacturer and model).

0 Likes
Reply
Message 2 of 2
5,360
Discussion stats
  • 1 Reply
  • ‎2023-02-02 08:30 AM
  • 5370 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.