Arlo|Smart Home Security|Wireless HD Security Cameras
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Vcm3040r6 (arlo q) 2 way audio issue

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  • ‎2017-10-19 10:59 AM
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Nakrieko
Aspirant
Aspirant
‎2017-10-19 10:59 AM
2 way conversation Issue on iOS app. How is this feature supposed to work? Am sending voice  but not receiving replying voice back on app.  Have updated firmware. 
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JamesC
Community Manager
Community Manager
‎2017-10-20 02:03 PM

Nakrieko,

 

Are you keeping the push to talk button held down? You must release the push to talk icon to hear incoming audio.

 

JamesC

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Nakrieko
Aspirant
Aspirant
‎2017-10-20 05:13 PM
Yes do release talk button but once talk is transmitted all sound at camera stops transmitting entirely. PC web connection works but iPhone and iPad apps have this issue. iOS 9.3 in both devices with issue
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JamesC
Community Manager
Community Manager
‎2017-10-24 09:13 AM

Nakrieko,

 

Do you have the latest version of the Arlo mobile app installed for iOS?

Firmware Release Notes

 

JamesC

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