Smart Notifications

[Kremmen]

I have the latest Arlo app

When I follow other posts to access smart notifications, they aren't there  :

Profile icon  :

Above 'locations and plans' all I have is just "Notifications" 

Entering this area just has notifications on or off - or - "go to settings" which only allows me to turn on or off notifications and sound and vibration on or off

Where are smart notifications ?

[StephenB]

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@Kremmen wrote:

I have the latest Arlo app

When I follow other posts to access smart notifications, they aren't there  :

Profile icon  :

Above 'locations and plans' all I have is just "Notifications" 

Entering this area just has notifications on or off - or - "go to settings" which only allows me to turn on or off notifications and sound and vibration on or off

Where are smart notifications ?

---

Go into the location - you'll find the settings there.

[Kremmen]

Thanks for the reply

Location ?

I haven't got just 'Location'

Under the profile tab is :

Shared Access

Notifications

Home (No Plan)

Privacy Center

Support Center

Connected Accounts

App Settings

About

Under my 'Home' is:

Plans

Location Name

Address

Time Zone

Location Settings [only offers F or C]

Access

Devices

[StephenB]

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@Kremmen wrote:

Thanks for the reply

Location ?

I haven't got just 'Location'

---

"Home" is the location.

---

@Kremmen wrote:

Under my 'Home' is:

Plans

Location Name

Address

Time Zone

Location Settings [only offers F or C]

Access

Devices

---

I see

What do you see under "Access"???

[Kremmen]

Under Access I have 2 guest people

My second account for my tablet and another relative

Under both I just have Allow Access Rights and Cameras

I don't see what you've posted

For info, this is an ArloQ and the latest Android on a Samsung 23+

Hopefully these images may help :

[img]https://i.ibb.co/gZLrygwf/Screenshot-20260712-042116-Arlo-Secure.jpg[/img]
[img]https://i.ibb.co/391fwkG6/Screenshot-20260712-043448-Arlo-Secure.jpg[/img]
[img]https://i.ibb.co/RTzTWrdY/Screenshot-20260712-043508-Arlo-Secure.jpg[/img]
[img]https://i.ibb.co/Fbdy08pk/Screenshot-20260712-043531-Arlo-Secure.jpg[/img]
[img]https://i.ibb.co/PsvBfFbD/Screenshot-20260712-043548-Arlo-Secure.jpg[/img]

[Edinburgh_lad1 · Accepted solution]

You have to have a plan to have smart notifications. Your first screenshot shows you don't have a plan that includes smart notifications, but just the basic one (that doesn't offer smart notifications).

Arlo charge a fee (subscription) to get smart notifications (unlike other companies like Eufy, who offer smart notifications for free).

[Kremmen]

Thanks

That answers that one