Purple Blinking Light after recent Firmware update

[ArloJesse]

My Arlo Q did a firmware update, tonight, and now it is blinking purple at various times. I know it means it's too far from the router but that is not the case.  I read about many others having this same problem after the recent firmware update.  Someone suggested filing a "trouble ticket".  However, when I tried to contact Arlo via their website - the contact box disappeared as an option and only allowed me to use the community forum.  How can I file a "ticket" with Arlo to let them know about the blinking problem?  My camera is very close to my router and I have all the LED lights turned off as a setting option (but I know Arlo disregards this and still allows the flashing purple light).

[jguerdat]

When chat is available, the email portion isn't available. I disagree with this but that's the way it is.  Use chat or phone.