Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Not connecting

Reply
Discussion stats
  • 1 Reply
  • 561 Views
  • 0 Likes
  • 2 In Conversation
Teesixteen
Follower
Follower

I just got my Arlo Q from a friend. I download the apps and follow all the step. I dont know why cant my phone find my Arlo. I am stuck on the DISCOVERING YOUR DEVICE. PLEASE WAIT page. Anyone know what is going on?

1 REPLY 1
brh
Master
Master

@Teesixteen 

Did your friend remove the camera from his/her account first before you got it? If not, you won't be able to use it until your friend does that.

 

Brian