Arlo|Smart Home Security|Wireless HD Security Cameras
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My two ARLO Q's stopped working

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bcgang
Aspirant
Aspirant

 For some reason my 2 ARLO Q's stopped working. I tried to re-SYNC them but it says "discovering your device. please wait". Then it never connects. I deleted the 2 Q cameras and my 4 wireless cameras still work fine. I go through the add new device and end up with a solid blue light but it is still spinning looking for the camera.  Any suggestions out there?

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jguerdat
Guru Guru
Guru

If you're resetting, also remove the camera(s) from Settings, My Devices or they'll never be found.

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3 REPLIES 3
Streak2
Master Master
Master

Try and reset the Arlo Q's and try again.

Push in the reset with a paperclip for approx 10 seconds till the FRONT LED starts to flash amber.

Make sure the device you are using to set them up are on the same network as the Q's.

jguerdat
Guru Guru
Guru

If you're resetting, also remove the camera(s) from Settings, My Devices or they'll never be found.

bcgang
Aspirant
Aspirant
Paperclip for 10 seconds WORKED! Thank you all.