Arlo|Smart Home Security|Wireless HD Security Cameras
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Getting different video than my camera. Not getting video I'm supposed to get?

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  • ‎2020-08-29 10:21 AM
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Chrros
Aspirant
Aspirant
‎2020-08-29 10:21 AM

I get a completely different video than my camera should give ( both alarms and live). And I’m not able to get the video I’m supposed to get. I have only this one camera and only this listed under my devices. What’s wrong? And who’s getting my video?

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Chrros
Aspirant
Aspirant
‎2020-09-05 08:25 AM
Nothing wrong after all. I turned out I had over zoomed the image. I wasn’t aware of that option . Now OK

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dcfox1
Master
Master
‎2020-08-29 12:34 PM

Not sure what is going on but you should start with changing your password in case your account is compromised. Also try removing the cam add it again. 

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Chrros
Aspirant
Aspirant
‎2020-09-05 08:25 AM
Nothing wrong after all. I turned out I had over zoomed the image. I wasn’t aware of that option . Now OK
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