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Format error when uploading downloaded videos to Google photos?

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  • ‎2019-10-26 05:46 AM
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JLCY
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Follower
‎2019-10-26 05:46 AM
I keep getting an error that says that the format of the video doesn't match mp4 and it can't upload the video. Any idea why?
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JessicaP
Arlo Employee Retired
‎2019-10-28 03:57 PM

Hey JLCY,

 

What phone device are you using to see this error? And could you provide a screenshot that shows this error?

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