Change Arlo Q livestream sound default to off?

[cnjmorris]

Every time I disconnect (which is frequent due to poor camera design) I reconnect to sound enabled. How can I monitor the cameras 24/7 and only turn on sound when I want it? I'm ready to return these cameras and get dedicated in home DVR storage but I really want to love these cameras. They have great theoretic features.

[TomMac · Accepted solution]

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cnjmorris wrote:

Every time I disconnect (which is frequent due to poor camera design) I reconnect to sound enabled. How can I monitor the cameras 24/7 and only turn on sound when I want it? I'm ready to return these cameras and get dedicated in home DVR storage but I really want to love these cameras. They have great theoretic features.

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After you turn OFF the sound, it should remain OFF......SETTINGS>AUDIO> toggle off mic and or speaker.

If it is failing to remain off, then you may have to reset the Q camera ( hold reset for ten seconds till the front led flashes, then resync )

As to monitor for 24/7 , the Q cam does turn off after a couple hours and there is not much you can do about this ( TMK )

[cnjmorris]

So, I've returned the cameras because of their choice in "features" that we have no control over.

I didn't want the sound off.. I wanted the UI to remember my choice to mute the camera until I click the sound icon on the live feed. If I turn off the camera mic as you suggested then recordings have no sound. I just didn't want to check on the camera and have loud sound come through my phone/laptop. The last camera I had for 18 months (discontinued) allowed me to mute the camera in the app and toggle it while I was watching live stream .. and it remembered my chocie when I came back even if I logged out. Sad that Netgear has been around so much longer and still missing features like that. 

No worries, I've got a DVR system on the way that doesn't rely on cloud storage. so disconnects won't be as frequent. 

Thanks for the input.