Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras not working a security light installed

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hstuckey1
Aspirant
Aspirant

I install security light on my alarm system with my cameras after the upgrade now for my mobile device I cannot activate my cameras turn them off or on only thing I can turn off security light stays on all the time I don't want it on all the

4 REPLIES 4
hstuckey1
Aspirant
Aspirant

I purchased security light and already have cameras inside my home. After system did a firmware update my cameras inside I can not arm and security light stays armed all the time!!!!!!!

jguerdat
Guru Guru
Guru

Reboot your base and bridge.

hstuckey1
Aspirant
Aspirant

And saw the security light on my two camera system it did a firmware upgrade now the security light installed the cameras were not turned in and on for my mobile device why

JamesC
Community Manager
Community Manager

hstuckey1,

 

Are you using an Android device? Have you updated to the latest version (2.6.4) available for the app store?

 

JamesC