Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo stopped taking videos

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pulpadded
Follower
Follower
Hardware VMC3040r6
Firmware 1.7.1_4792
 
It worked for a month or so, taking a bunch of videos. I don't have any videos saved on the site, I delete them each day. A week ago, it stopped taking videos. The  most recent snapshot is a week old. No settings or physical things changed. It is indoors. The light is on the front.
2 REPLIES 2
jguerdat
Guru Guru
Guru

Have you tried power cycling the camera? Does the router show an IP address? Does live view work? Is the running man in the cameras tab black or gray?

JamesC
Community Manager
Community Manager

pulpadded,

 

Did power cycling the camera fix the issue? Please let us know!

 

JamesC