Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q won't sync

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  • ‎2017-06-06 11:07 AM
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SnohoRaven
Follower
Follower
‎2017-06-06 11:07 AM

I can't get my Arlo Q to sync with the base station.  I have 3 wireless cameras that are already synced.  I have tried to reset the Q (holding the reset button for a solid 10 sec) but it refuses to sync.  Help!

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jguerdat
Guru Guru
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‎2017-06-06 12:33 PM
The instructions don't say a thing about the Q using a base. They step you through connecting to your home WiFi instead. RTFM.
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TrulsZK
Apprentice
Apprentice
‎2017-06-07 01:37 PM
The Arlo Q should NOT be connected to a base station.
To set up your Arlo Q select Arlo Q in the app and connect it directly to yor WiFi network.
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