Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Q won’t discover network

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My new Arlo Q camera won’t discover my network (or any other networks). Should it bring up any surrounding networks? Even when typed in manually, it is not discoverable. We have an Apple airport if that makes a difference.
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Arlo Moderator
Arlo Moderator

Hi @LeslieBow,

 

Is your router connected as 2.4GHz or 5GHz?