Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q will not complete setup

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owensw55
Aspirant
Aspirant

can't get arlo q to read the QR code. The blue light blinks until it sound the no connection sound and goes back to blinking amber.

 

4 REPLIES 4
TomMac
Guru Guru
Guru

Do a reset of the Q then try again....

 

Hold the reset for about 10 seconds till the front led flashes amber.  resync as before

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owensw55
Aspirant
Aspirant

I did a reset and got the sme results. won't read the QR code. My other camera still works but can't get the second one to get past the last setup portion reading the QR code. Guess it is time to return it. already wasted to much time with this product.

jguerdat
Guru Guru
Guru

A simple swap at the store would get you a new one.

owensw55
Aspirant
Aspirant

I did return it, thank you.