Arlo|Smart Home Security|Wireless HD Security Cameras
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ArloQselacome
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Follower
‎2021-11-06 02:04 AM

New out the box has not worked. I have tried every single troubleshooting suggestion on this forum. Nothing >>>kaput! Nada! Will arlo exchange for another unit? I don’t expect any money back since it’s well over the 30 days. Plus I threw away the packaging . Can arlo check to see if the camera has ever been actively working.? If so, then they would see that it has NEVER been used. Please help.
And yes I have tried relentlessly every trouble shooting instructions on this forum.

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TomMac
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‎2021-11-06 06:29 AM

You'll need to contact Arlo support for warranty issue...

https://www.arlo.com/en-us/support/contact.aspx

 

Also prob need a receipt showing less than a year.

 

Of course you tried the RESET ( you don't say what you've tried other than all )

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