Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q not reconnecting after power loss or being moved

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FLFisherman
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I purchased two Arlo Qs and have set them up without much trouble. I unplugged one of the cameras and moved it to a different room, at which point it would not reconnect to the network. The message displayed it something along the lines of "please connect your device to the network", which means the camera isn't automatically reconnecting. Even when trying to resync the camera the process fails until I completely remove the device, reset the camera (by holding the "reset" button for at least 10 seconds), and adding it all over again to my account. At that point I have to redo all the zones, arm times, etc, and it's a huge hassle.

 

Is there a reason why my cameras can't/won't automatically reconnect to the network after being disconnected? Did I just get faulty cameras?

Model: VMC3040 | Arlo-Q HD with Audio
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TomMac
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I would contact Netgear support.....they should auto connect

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