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Arlo Q night vision not working after last firmware?

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Stevenfrenchy
Aspirant
Aspirant

Hello there

My night vision does not seem to work these days photo attached

restarted 

LED and off

red circle is there when turning off light though

any help at all please?

TomMac
Guru Guru
Guru

I wold recommend you do a full reset of the Q... hold reset for about 10 secs till it flashes, then reinstall as if new

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Morse is faster than texting!
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Stevenfrenchy
Aspirant
Aspirant

hello thanks for the reply unfortunately this did not help, night vision is still bad 😞

can't believe the last firmware broke everything 

Model: VMC3040S | Arlo Q Plus Security Camera with Audio | Ethernet | PoE
jguerdat
Guru Guru
Guru

The last firmware update was back in late July. Pretty unlikely that is causing something now.