Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q loses connectivity during talk

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glenclements
Follower
Follower

Is this happening to anyone else and do we know of a fix? its quite annoying and not very user friendly-completely defeats the purpose of having this 2 way talk camera..

4 REPLIES 4
Isee
Aspirant
Aspirant
Why does camera say I am off line
Isee
Aspirant
Aspirant
 
Isee
Aspirant
Aspirant
Why does cameras say I am offline?
jguerdat
Guru Guru
Guru

Two different issues.  Not sure why the second is tacked onto the first.

 

1) Audio issues could be a communication issue between the camera and router.  Does it improve if you temporarily move the camera closer to the router?

 

2) Offline - can't address this fully without knowing more details.  Could be as easy as logging out and back in or power cycling the camera and/or base (if this is for the wireless cameras).