Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q intermittent two way mic

Reply
Discussion stats
  • 1 Reply
  • ‎2017-05-16 06:00 PM
  • 2987 Views
  • 0 Likes
  • 2 In Conversation
Cindy52
Aspirant
Aspirant
‎2017-05-16 06:00 PM

Why does my Arlo Q only allow intermittent two way mic usage?  Sometimes it works, sometimes not.  I log out and back in, sometimes this helps but more often it doesn't. I need this resolved as I talk to my elderly mother when she mistakenly knocks the phone off the hook. 

 

CGA

Labels:
0 Likes
Reply
Message 1 of 2
2,987
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-05-17 06:20 AM

You might want to reset and resync the camera. Try multiple browsers as well as the app.  If that doesn't help, open a case with support.

0 Likes
Reply
Message 2 of 2
2,975
Discussion stats
  • 1 Reply
  • ‎2017-05-16 06:00 PM
  • 2988 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.