Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q going offline constantly. Got it replaced but still going offline. Had it less than a year.

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cameraoff
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I bought this camera less than one year ago.  It kept going off line constantly.  Finally had it with the camera and exchanged it with Netgear.  They sent me a new one.  After a little while the exact same thing began to occur.  Constantly going off line inexplicably.  I've sat with the camera reentering all information to reconnect it for hours.  I was on the phone with tech support.  You know the drill.

Finally had it with the camera and tossed it.  I will never purchase another Netgear product again.

 

EVER!

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JessicaP
Arlo Employee Retired

Hi cameraoff,

 

You mentioned that you contacted the support team earlier regarding the issue. Let me reach out to you via private message to gather some information from you.