Arlo Q geofencing won’t disarm

[UNDEADtofu1337]

I have 2 Arlo Q cameras inside my house and have tried to set up geofencing. Armed when away, and initially set to schedule when home but tried disarmed when home too. It will arm when away but will not disarm when home. It will recognize that I am in the “home zone” but it doesn’t actually do anything.

I really want to get geofencing working so I don’t have to mess with manually arming and disarming it. Ideally have it setup with a schedule to turn on at night after we’re usually asleep.

[ShayneS]

Hi @UNDEADtofu1337

Do you have the latest version of the Arlo Mobile App installed? What Phone/ModelOS are you experiencing this issue with?

[UNDEADtofu1337]

I’m using an iPhone XS Max with the most up to date OS and the updated Arlo app. Just won’t disarm automatically when I’m in the home area.

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support