Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Community

Join Now Sign in Help

Reply

One of my Arlo Q cameras is not discovered. The light is a constant blue. I found the reset and used a small paper clip to push the button but nothing happens. The light stays a constant blue. I did this while plugged in to power as well as when not plugged in. Is there some sequence that is required?

2 REPLIES 2

No sequence needed but you do need to press the reset button until the LED flashes amber before releasing.

I press and hold it in until I hear a "click"

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.