Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q camera won't sync or reset

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jal129
Guide
Guide

What a surprise, another Arlo product that doesn't work properly. Trying to connect to my Arlo Q and nothing works. When plugged it the light is solid amber, then turns off. Sync button doesn't work nor does reset hole. Tried different cord, different wifi, everything. Anyone have any other suggestions? This seems to be a common issue with no real solution.

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jguerdat
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Guru

If it's broken, it's broken. The reset button should be held until the camera clicks and the LED flashes amber, ~10-15 seconds.