Arlo|Smart Home Security|Wireless HD Security Cameras

Re: add Arlo Q on android app

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Guru jguerdat Guru
Guru

Did you try a browser as suggested above?

Erez Aspirant
Aspirant

Hi, I try with my desktop computer browser and it look like I can insert the SSID manually  but it's a desktop computer with no ability to scan the barcode .... Ill try today with a laptop to see if it's also working... 

Thank's
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Erez Aspirant
Aspirant
Guru jguerdat Guru
Guru

@Erez wrote:

Hi, I try with my desktop computer browser and it look like I can insert the SSID manually  but it's a desktop computer with no ability to scan the barcode .... Ill try today with a laptop to see if it's also working...


WHy can't you scan the QR code using a computer? It displays the QR code and you use the camera to scan it. What barcode are you referring to?

Erez Aspirant
Aspirant

Yes, but the problem is that the camera is mounted on the wall in a different floor from the desktop computer.

I'll try today to dismount the arlo from the wall and try to do it with the desktop computer...

This is disappointing that the company didn't made a fix for the application, I paid good money for the camera's...

Thanks 🙂

QueryString Aspirant
Aspirant
Hi, try this: on your Android device WiFi settings - remove / delete / forget your connection. Reconnect and it will hopefully work.