Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q Night Vision vs Arlo Wireless Night Vision

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Tom06
Apprentice
Apprentice

Has anyone noticed that Arlo Q night vision is not as good as the Arlo Wireless night vision?

 

I have four Wireless and the night vision is very clear.  However, I also have two Q's and both of them have poorer night vision that than Wireless.  It is not my wi-fi signal, as that is very strong.  I have moved them to different locations, reset them, and everything, but the night vision is just not as good on the Q as compared to the Wireless.  And yes, night vision is toggled on, and the red ir lights are on.  With my 2 Q cameras, the night vision is dim, hazy, not as bright, and there is sort a "smudge" in the middle of the video.  Yes, the camera lens are clean, and the plastic covering has been removed.

 

With these 2 Q cameras, the daylight video is great.  It is only the nighttime video that is inferior to my Wireless Cameras.

 

8 REPLIES 8
TomMac
Guru Guru
Guru

Haven't noticed and I use to run them side by side for comparison...

 

But it also may have to do with the wider lens on the Q( 130 vs 110 ) and then they made the IR field wider to make them match ( wider field makes the IR less bright )

 

The Arlo cam has a heavier light concentration in the center but less at edges.

 

See pic in this thread... https://community.netgear.com/t5/Arlo-Wire-Free-camera/Night-vision-not-working-at-all/m-p/1141575#M...

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MB-Can
Aspirant
Aspirant

Actually there is a big difference between Arlo Q and the Arlo pro wife camera. The Q is bad ont he night vision and this looks a product issue. Been comparing the two side by side for three nights and the Pro night vision is much better. Althoug the quality of Q is better but not close to what is claimed on specs, 1080 ...... Hope the next firmware will address this limitation of the Arlo Q.

jguerdat
Guru Guru
Guru
I've got !much better night vision on the Q camera compared to the original wireless cameras. The Pro camera is roughly the equivalent of the Q - I just switched an original and Pro camera to take advantage of this.
MB-Can
Aspirant
Aspirant

Did you switch with an Arlo Q Plus or Arlo Pro wifi?

In my case the Arlo Pro Wifi are OK for nigh vision,  the Arlo Q is the one that has a poor quality night vison.

It might be because of a bad manufactured lot / quality testing, etc. Where is your Q made vs where is your Arlo Pro made (manufactured)? 

jguerdat
Guru Guru
Guru

My Q and Pro cameras were all early production (the Q is actually from the beta test). If your Q has a night vision issue, it's not normal - open a case for a warranty replacement.

MB-Can
Aspirant
Aspirant

Thanks to all of you that replied with good feedback. Looks that I ran into a bad unit, and hope is not a manufacturing problem.

I'll have-it replaced and keep you posted if I encouter the same issues with the new one.

I am very interestd on this Q as the video quality is much better than the Arlo Wifi Pro, and thinking of replacing all those Wifi Pro's with Q model. 

Does anybody tested the Q Plus? Beside the option for local recording, are there any important differences in regards to video quality and night vison vs. Q?

jpiaseck
Aspirant
Aspirant

I have the same problem as described in the 9/22/2016 post.  I replace one of my Arlo camera with an Arlo Q.  I wanted to get away from replacing batteries because of the difficulties getting to the location.  It was difficult to get the Arlo Q setup, but, once it was running, I was amazed at the video quality.  Amazed until I turned off the lights.  The picture is same as described by Tom06; dim, hazy and smudge in the middle.  I was so shocked, I returned the camera and got a new one.  The second time installation was easier; however, the night vision quality was the same; hazy, dim and a smudge in the center.

 

My standard wireless Arlo camera continue to work just fine in daylight or night time.  Why is the Arlo Q so bad???????????

 

And yes, the film on the front of the camera was removed.  I also tried setting up the device with the night vision enabled (dim, hazy and smudge in the middle) and night vision off (Can't see anything).  This problem is not resolved!!!!

 

Who can help?

 

ArloQNight.jpg

jguerdat
Guru Guru
Guru

The "smudge" is a reflection of the lens - I see a similar artifact when nighttime recording with my Q viewing through a window. It's possible that it's an internal flare caused by the IR illuminators.  Do you have Night Vision enabled (it appears to be so due to the strong reflection in the lower left of your image)?  If so, you may want to try moving the camera a bit to eliminate that shelf or whatever that's reflecting the light which may be part of your issue.

 

Of course, it could also be a bad camera in which case you'd have to open a case with support.